policies
Return
Policy:
If you are dissatisfied with your order for any reason, you can
return your items for a prompt refund or exchange. Refunds for items
returned within thirty days of the purchase date will be credited in
the same form as the original payment type. Refunds for items returned
more than thirty days after the purchase date will be in the form of a
credit redeemable on your next purchase. The original shipping and
handling charges are not refundable. If you have an exchange for the
same dollar amount as the original purchase, no additional shipping or
handling charges will be incurred. Please mail your package in a
prepaid, insured, traceable method to the address below:
Frederic Goodman Fine Jewelers
233 Bellevue Avenue
Upper Montclair, NJ 07043
866-740-0515 (toll free)
Shipping
Policy:
You can trust that your order will be quickly processed and safely
delivered. We can ship products anywhere in the United States using the
shipping method of your choice. When you place an order we will
estimate delivery dates based upon the availability of your item(s),
shipping method selected and your shipment's destination. Our shipping
charges are determined by the total dollar amount of your order,
excluding applicable sales tax. Some products cannot be shipped to
international destinations so please submit a message to us from the
Contact Us page if you would like to discuss international ordering
options.
Error Policy:
Prices and availability of products and services are subject to change without
notice. Errors will be corrected where discovered, and Frederic Goodman Fine
Jewelers reserves the right to revoke any stated offer and to correct any
errors, inaccuracies or omissions including after an order has been submitted
and whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is
cancelled, Frederic Goodman Fine Jewelers will issue a credit to your credit
card account in the amount of the charge. Individual bank policies will dictate
when this amount is credited to your account.
Privacy
Policy:
We respect your privacy. Any and all information collected on this site
will be kept strictly confidential and will not be sold, disclosed to
third parties or reused without your permission. Any information you
give to us will be held with care and will not be used in ways that you
have not consented to.